| Once you have
placed an order, you will receive an email confirmation.
An invoice will also be emailed confirming your order
and when the item will be dispatched and (ETA) Estimated
Time of Arrival of the Item(s) If you have any questions
regarding your order, please contact us via phone Mon-Fri
9:00am-5:00pm 0161 370 6999 or Email: info@bigbatteries.co.uk
How Much Does It Cost:
Delivery is £10.00 or less depending on the
weight of the item(s) UK mainland addresses (excluding
Northern Ireland, Channel Islands & Eire) and
are usually delivered 1-3 working days. (over 95%
of orders are delivered next day when ordered before
1pm). Some products might incur an additional delivery
charge, of course you will be notified before processing
your order.
How Long Does It Take:
Items ordered before 1.00 pm on any business day
(Monday - Friday) excluding Bank Holidays should be
delivered the next working day (excluding Saturday),
anytime up to 5.30pm. (assuming that the item is in
stock). Every effort is made by Big Batteries / Stairlift
Trader & the delivery agents to achieve this for
our customers although the standard fee does not guarantee
next day delivery.
Orders taken on Friday (after 1.00pm), Saturday or
Sunday will normally be dispatched on Monday (excluding
Bank Holidays) Orders taken on Friday before 1.00
pm will normally be dispatched on Friday Delivery
will be on a Monday.
Big Batteries / Stairlift Trader relies upon the
services of a number of courier services. Although
we make every effort to keep to our word there are
unfortunately a few occasions when the couriers fail
to perform the service to our high standards. This
happens very rarely. We cannot be held responsible
for the late delivery of an item. For the avoidance
of doubt, Big Batteries / Stairlift Trader will not
refund the standard delivery charge if the courier
has failed to deliver the item(s) on the expected
delivery date |
